Model Adopsi E-Government Dalam Perspektif Sistem

Abstract

E-Government is actually an application of business concept in the public sector
whose existence is now recognized many countries as being to their advantage in
serving its citizens more efficiently and effectively. The main purpose of the paper is
a review of E-Government as a system, which should be observed for E-Government
adoption process more quickly and successfully. As a system, E-Government consists
of seven elements that are interdependent with one another, namely the government’s
commitment, the characteristics of users, website design, cultural awareness, service
quality and clients satisfaction. Thus the successful adoption of E-Government is
unlikely released from a good understanding of the seven elements.
Keywords: E-Government adoption, system, elements of E-government