FACTORING EMPLOYEE ENGAGEMENT OF FULL TIME LECTURERS

Abstract

Purpose of this study is to identify factors in employee engagement of lecturers at ABC University. Based on understanding that in order to have competitive advantage, an organization needs supported qualified human resources. Important qualified human resources in higher education is lecturer. Lecturers as talented people are expected to be motivated in their work and committed, enthusiastic, eager to do her/his job well. Then lecturers require some conditions that will lead to loyalty and survive in organization. Exploratory study conducted on 50 lecturers who work more than five years at ABC. The results obtained that 80% (40 lecturers) proud as lecturers of ABC now. Only 45% (23 lecturers) satisfied with the compensation and benefits. To discuss issue in depth, qualitative research method was conducted in this research. Through literatures studies, in-depth interviews, observation, that aim to get deeper information. Informants are two lecturers who had worked more than five years; Head of Departments as direct supervisor. Collecting data using triangulation method. Data was collected by interviewing two lecturers who had worked more than five years. Results shown that organizational support and relationship within organization has impact to employee satisfaction. While employee satisfaction has impact to build employee engagement. Research contributions provide input to higher education managers in managing lecturers as human resources to build employee engagement.

Keywords: Employee Engagement, Motivation, Full time Lecturer