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Surbakti, Nurhayati, Indonesia
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Jurnal Administrasi Bisnis Vol. 4 No. 1 (2008) - Articles
Pengaruh Kredibilitas Pegawai dalam Komunikasi Interpersonal Terhadap Sikap Nasabah Pada Perusahaan
Abstract PDF -
Jurnal Administrasi Bisnis Vol. 6 No. 1 (2010) - Articles
Pengaruh Service Recovery Pada Kepuasan Pelanggan : studi Kasus AUTO2000 Bandung
Abstract PDF
