Developing A Queue System for Health Protocol Implementation at Campus Entrances to Optimize Efficiency in Waiting Time, Queue Management, and Investment Costs for Necessary Tools
DOI:
https://doi.org/10.26593/jrsi.v12i2.6155.141-154Keywords:
queue, ARENA simulation, Terminating Simulation, Discrete Event Simulation, Rank and SelectionAbstract
Politeknik ATMI Surakarta applies a health protocol to get into campus area, which consists of body temperature check and disinfectant spray. Existing health protocol supported by 1 automatic temperature checker and 4 automatic disinfectant spray booths. There is no evaluation has been carried out yet regarding to effectiveness and efficiency of facilities utility. There are queue problems, especially at critical time at morning shift from 07.00 WIB to 07.30 WIB and the system output has not been able to reach about 650 entities within 30 minutes. This system is a terminating simulation with 30 minutes of replication length. Simulation design is carried out to find the best system solution that achieves the entities number of output target, with evaluation based on queue waiting time, number of queues, cost factors, and percentage of facility utilities. The simulation system is made with ARENA software. Design solutions are compared and ranked. Selection of solutions based on the best design rating. The results showed that at the critical time 07.00 WIB - 07.30 WIB it was necessary to have 2 automatic temperature checking devices and 3 disinfectant chambers (Multi Channel - Multi Phase). This design produces an output of about 687 entities, a waiting time of 0.75 minutes, 8.46 entities of queue, and cost of Rp. 88,411.64. At regular times, 1 automatic temperature checker and 1 disinfectant chamber (Multi Channel - Single Phase) are needed. This design produces system output of about 262 entities, waiting time of 0.22 minutes, 2.01 entities of queues, and cost of Rp. 36,399.43.
References
Findari, W.S., & Nugroho, Y.A. (2019). Optimasi Sistem Antrian pada Layanan Kesehatan Masyarakat Menggunakan Pendekatan Simulasi. Jurnal Manajemen Industri dan Logistik. 3(1), 14-22. 10.30988/jmil.v3i1.41.
Gopal, M., Oljira, D.G., Abeya, T.G., & Ofgera, G. (2020). Manufacturing System Modeling and Performance Analysis of Mineral Water Production Line using ARENA Simulation. International Journal of Engineering and Advanced Technology. 9(5), 312-317. 10.35940/ijeat.D8033.069520
Hanggara, D.F., & Putra, R.D.E. (2020). Analisis Sistem Antrian Pelanggan SPBU Dengan Pendekatan Simulasi Arena. Jurnal Intech. 6(2), 155-162. 10.30656/intech.v6i2.2543
Hoerunisa, I., & Sukanta. (2021). Penerapan Model Antrian Multi Channel-Single Phase pada SPBU Sempu Jurong Cikarang Utara. Jurnal Pendidikan dan Aplikasi Industri. 8( 1), 11-17. 10.33592/unistek.v8i1.1202
Kaid, H., Dabwan, A., & Al-Ahmari, A. (2018). Modeling and Simulation of Queuing Systems Using Stochastic Petri net and Arena Software: A Case Study. Proceedings of the International Conference on Industrial Engineering and Operations Management. 1303-1315.
Kelton, W.D., Sadowski, R.P., Zupick, N.B. (2015). Simulation with ARENA (6th ed.). New York: McGraw-Hill Education.
Law, A.M. (2014). Simulation Modeling and Analysis (5th ed.). New York: McGraw-Hill Education.
Mitrovic, M., Popovic, D., Vidovic, M., & Radivojevic, G. (2021). Order Level Optimization in Inventory Management Using Arena Simulation Model. International Journal for Traffic and Transport Engineering. 11(2), 257-266. 10.7708/ijtte.2021.11(2).06
Manalu, C., & Palandeng, I. (2019). Analisis Sistem Antrian Sepeda Motor pada Stasiun Pengisian Bahan Bakar Umum (SPBU) 74.951.02 Malalayang. Jurnal EMBA. 7(1), 551–560. http://repository.unwidha.ac.id/id/eprint/2369
Palit, T., Islam, M.K., & Mukaddes, A.M.M. (2019). Development of An Arena Simulation Model for Scheduling Problems in Job Shop Production. International Conference on Mechanical, Industrial and Materials Engineering. 18, 314-319.
Rajuwar, M.K., & Kalita, D. (2018). Simulation of Queuing System for Car Service Center using Arena Simulation Software. International Journal of Production Engineering. 4(2), 1-12. 10.37628/IJPE.V4I2.649
Ramdani, D.A., Wahyudin, W., & Rinaldi, D.N. (2021). Model Sistem Antrian Menggunakan Pola Single Channel-Single Phase dengan Promodel pada Antrian Alfamart Unsika. Jurnal of Industrial Enggineering and Manajemen. 16(1), 13-24. 10.33005/tekmapro.v16i1.191
Rasib, A.H.A, Abdullah, R., Bazillah, N.F., Rafaat, Z.F.M., & Noor, R.M. (2021). Production Smoothness Improvement through ARENA Application in the Food Manufacturing Industry. Turkish Journal of Computer and Mathematics Education. 12(3), 3516-3526. 10.17762/turcomat.v12i3.1627
Supriyadi, S., Alfarisi, S., Karno, R., & Cahyadi, D. (2018). Queue Design of Bank Teller Service in Banten, Indonesia. Proceedings of the The 1st International Conference on Computer Science and Engineering Technology Universitas Muria Kudus, 165–171. 10.4108/eai.24-10-2018.2280631
